News | LiuGong Partners with aTalent to Build a Global Service Training Digital Platform

LiuGong is one of China’s leading construction machinery manufacturers, with a strong legacy in industrial equipment and a continued focus on global business expansion and service excellence.

As its international business continues to grow, LiuGong’s service network has expanded across broader sales and service regions worldwide. Against this backdrop, the company is continuously strengthening its global service capabilities, with scalable and standardized training becoming a critical foundation for long-term growth.

As LiuGong’s global service business continues to expand, its existing training infrastructure is no longer sufficient to support evolving global service training requirements.

Key challenges include:

Limited global coordination of training resources As service operations expand across regions, training resources, operational knowledge, and learning processes require stronger global alignment and centralized management.

Increasing complexity in managing diverse training audiences LiuGong’s global service ecosystem involves multiple regions, roles, and organizational layers, requiring more flexible access control, organizational management, and differentiated learning experiences.

Rising demand for specialized product service training As a complex industrial manufacturer with multiple product lines, LiuGong requires a service training system capable of supporting structured and professional capability development across product categories.

Global accessibility and multilingual support as essential capabilities Cross-border learning operations require strong global access performance, multilingual experiences, and coordinated data visibility.

This initiative is not simply a platform replacement—it is a strategic investment in building the digital training infrastructure that supports LiuGong’s global service transformation.

aTalent will deliver a unified global service training digital platform to support LiuGong’s global training ecosystem upgrade.

The project will cover LiuGong’s global sales and service regions, support service training across its full product portfolio, and serve multiple learner groups, including:

• LiuGong service personnel
• LiuGong dealer service personnel
• LiuGong customers

The platform will support unified learning management and scalable training experiences across regions, roles, organizational levels, and business scenarios—helping LiuGong build a more consistent, efficient, and future-ready global service training ecosystem.

Proven experience in complex global training programs

This project reflects the complexity typical of large-scale global industrial training environments, including multi-region operations, multilingual audiences, diverse learner roles, and layered governance requirements.

aTalent brings extensive experience supporting global enterprises in complex learning transformation initiatives, including cross-border implementation and large-scale organizational enablement.

Platform capability aligned with real business needs

This initiative requires more than technology—it requires a deep understanding of industrial service training and capability development.

aTalent provides not just a learning platform, but a scalable digital foundation that supports knowledge transfer, certification programs, capability building, and long-term operational excellence.

Global delivery capability

The success of large global learning initiatives depends not only on product capability, but also on implementation methodology, execution discipline, and cross-regional delivery experience.

With extensive global project experience, aTalent is well positioned to support the successful execution of complex enterprise learning transformations.

For manufacturing enterprises, global competition is no longer defined by products alone—it is increasingly driven by service capability.

By building a unified global service training digital platform, LiuGong is strengthening the standardization, scalability, and long-term evolution of its global service capability—laying a stronger foundation for continued global growth.