360° Feedback for Leadership and Talent Development

Project Overview:

Industry: Global Online Retailer

Employees: 20,000+

Region: US, Canada, Mexico, Turkey, Spain & China

Client Since: 2024

The Challenge:

Comprehensive Talent Evaluation: Struggling to evaluate talent in a holistic manner, with limited understanding of individual strengths and potential.

Management Potential: Overemphasis on performance metrics, leading to inadequate identification and nurturing of leadership potential.

Leadership Development: Difficulty in aligning leadership behavior and actions with company core values and strategic goals. Culture Alignment: Challenges in cultivating a culture that promotes clarity and fairness for continuous career development across regions.

The Solution:

aTalent implemented its 360° Feedback module to address these challenges and improve talent management at S COMPANY:

Holistic Talent Assessment: Assessed talent across four dimensions—performance, competency, professionalism, and values. Growth-Focused Evaluation: Shifted from a performance-based evaluation model to identifying growth potential for future leaders.

Leadership Alignment: Enhanced leadership behaviors by aligning actions with S COMPANY’s core values, ensuring leadership actions were consistent with strategic goals. Cultural Alignment: Fostered a culture of continuous improvement, collaboration, and fairness, encouraging employee engagement and alignment across diverse regions.

The Results:

800+ Leaders' Feedback collected across S COMPANY’s global teams.

200+ HRBP Feedback Processes launched in 6 countries.

13,100+ Actions Aligned with Goals, linking performance to strategic objectives. Improved Leadership Development with a focus on growth potential. Stronger Cultural Alignment, fostering a unified company culture.

Customer Quote:

“With aTalent’s platform, we seamlessly bridged the gaps between HRBPs, managers, and employees, driving greater effectiveness and productivity through enhanced clarity. It also empowered us to cultivate a unified company culture and promote alignment across all regions.”

— Emily Ho, CHRO, S COMPANY