eBaoTech
How a Leading Fintech Company Built an External Learning Ecosystem to Win in Southeast Asia
Industry: Fintech
Region: Overseas markets, primarily Southeast Asia
Keywords: External Learning Ecosystem | Business Growth Enablement | Chinese Enterprises Expanding Globally
About the Project
eBaoTech (Shanghai) Co., Ltd. (hereinafter referred to as “eBaoTech”) is a fintech company providing technological solutions for the global insurance industry. Today, its business spans over 30 countries and regions, empowering more than 300 insurance companies, insurance agents, brokers, and other ecosystem partners with innovative technology solutions.
As part of its business expansion strategy in Africa, the Americas, and Southeast Asia, eBaoTech’s senior management sought a learning management platform that is based in China yet international enough to provide technical support and training courses to its globally distributed external distributors.
Through this new learning management platform, eBaoTech aimed to enable its external distributors to quickly and accurately understand its business and products, ultimately delivering high-quality, standardized services and support to customers. The globally integrated management platform enhances the development capabilities of external partners on eBaoTech’s PaaS platform. From a business perspective, this learning management system not only improves the retention rate of existing platform users but also attracts more external learners, thereby increasing the company’s overseas revenue.
Project Challenges
Challenge 1: Growing Demand for Global Expansion
As the domestic market becomes increasingly saturated, Chinese enterprises are prioritizing international expansion, exporting technology and products to meet local market needs.
Challenge 2: Complexity of Global Management
As companies expand internationally, they require an efficient global management platform to address talent management and business development needs across different countries and regions.
Challenge 3: Overseas Talent Management
The success of overseas operations heavily depends on the localization of talent management. Enterprises face challenges in navigating different legal, cultural, and business environments while effectively managing their workforce.
Challenge 4: High Costs of External Training
Many enterprises view external training as a “cost center” rather than a driver of business growth. The key challenge is how to transform training into a business enabler that contributes directly to growth.
aTalent’s Exclusive Solution
1. Global Talent Management Platform
Leveraging its aTalent TM ® talent management platform and best-in-class global management practices, aTalent provides Chinese enterprises with an integrated global talent management solution.
2. Enhancing Management and Business Capabilities
The learning management platform enables enterprises to improve both management and business operations by optimizing talent development strategies.
3. Empowering External Learners and Partners
The platform supports external paid users with highly interactive and social learning experiences. Distributors and external learners are deeply engaged in the company’s business expansion efforts, transforming external training from a “cost center” into a “profit center.”
4. Smart and Personalized Learning Experience
The system supports multiple languages, including English, Japanese, Spanish, Portuguese, and French. It also features AI-powered course recommendations and automated data reports, helping enterprises build a truly global learning ecosystem.
5. Agile and Efficient Implementation
aTalent ensures a fast and smooth system rollout within two weeks. The platform optimizes course recommendations, notifications, time zones, and currency settings to provide an exceptional user experience.
6. Rapid Global User Adoption
Since its launch, the system has successfully attracted external users from eBaoTech’s markets in the Americas, Africa, and Southeast Asia, accelerating the company’s overseas business expansion.
About eBaoTech
eBaoTech (Shanghai) Co., Ltd. is committed to its mission of “Making Insurance Easy” by providing digital solutions for the global insurance industry. As one of the few Chinese software companies with world-class insurance technology systems, eBaoTech operates in over 30 countries, serving more than 300 insurance companies, agents, brokers, and ecosystem partners. It has established itself as a leader in the insurance technology sector.
eBaoTech empowers the insurance industry by enabling innovation and connectivity. Its digital solutions address the need for high-volume transactions, frequent business changes, and personalized insurance products, earning the trust of multinational insurance giants and leading local insurers alike.
Recognized for its technological excellence, eBaoTech has received numerous accolades, including:
•“National Key Software Enterprise” designation by the Chinese government
•Ranked among China’s “Top 10 Independent Innovation Enterprises”
•Designated as a “Key Software and IT Service Export Enterprise” in Shanghai
•Named a “China Outstanding Employer”
•Awarded the “National Planning Key Software Enterprise Certificate”
With a strong foundation in digital transformation, eBaoTech continues to drive innovation in the global insurance industry.
