Industry: Tourism
Users: 10,000+ in China, 30,000+ worldwide
Region: Global
Project Timeline: Go live in March 2022
Key Words: :Solution Localized | Delivery Globalized｜The Perfect Solution for User Experience and Global Compliance
Solution Components: LXP
Client Profile
Tourism Australia is the tourism promotion arm of the Australian Federal Government. It markets and promotes Australia as the best business and leisure destination in its home country and in key countries and regions around the world.
Project Challenges
Tourism Australia has a global presence with tourism advertising and PR campaigns in China and key countries and regions. In order to ensure a uniform standard of learning and development management across the globe, Tourism Australia uses a global learning system, testing and assessment standards, management structure, and content platform in China.
The project’s primary challenge was to achieve flexible and high-speed access to and use of foreign servers while complying with laws and regulations in mainland China such as network security laws, personal information protection laws, and cross-territory data transmission rules.
At the same time, in order to be close to the usage habits of the participants in mainland China, Tourism Australia hopes to realize the seamless connection between WeChat public website and WeChat mini-program on the basis of convenient learning on the mobile terminal, so as to create an exclusive solution applicable to mainland China.
Why choose aTalent
With China as its most important market, Tourism Australia hopes to create a comprehensive learning program suitable for the Chinese region within the framework of global management, in order to help localize publicity and promotion, and realize a personalized learning journey that meets the characteristics of Chinese learners.
Local solutions based on China
Based in China, aTalent Talent Management Platform understands local management thinking better and has a deep understanding of cybersecurity laws and regulations in mainland China. At the same time, it is more familiar with Chinese localization business processes to create a better user experience. It is a unique localization solution that can fully realize both technology and experience leap.
Extensive multinational project experience
aTalent's exclusive solutions
The aTalent project implementation team communicated with Tourism Australia’s training and technical departments, Tourism Australia China, and third-party overseas learning management platforms more than 20 times to realize the global workshop. By separating students’ personal information from their learning information, aTalent was able to meet the contradictory restrictions between the legal regulations on the outflow of personal information and the domestic and international servers.
What are the
results & benefits
What are the
By March 2022 the project went live and as of now:
- Learner course completion rate is growing geometrically
Travel agency trainees spread across 100+ cities in China - 9000+ trainees have successfully passed the assessment and received the exclusive ATS certification
- More Chinese travelers are learning more about Australia’s beautiful scenery and customs
“aTalent provided a SaaS solution for our expert training, enabling the service to go live without much additional development, empowering trainees to complete courses through mobile phones.“
Bob Shen,,
Digital Platform & Data Manager ,
Tourism Australia
Visual Cheatsheet
After the program went live, the completion rate of students' courses has increased extremely fast
100+
Number of travel agency trainees across cities
9000+
The number of trainees who pass the examination to obtain the exclusive certification of ATS
