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Region: Southeast Asia
Project timeline: 2019 – Now
Grab’s previous onboarding experience for new hires was very administrative and transactional, lacking managerial collaboration and guidance on social networking connections. There was no coherent strategy after the first month, hence a void from the second to sixth month of joining, resulting in a higher turnover rate.
To be more engaged with the employees during the onboarding process and reduce the turnover rate, Grab’s project team designed a brand-new onboarding program with guiding principles that are personalised, localised, fun and integrated. With the project building around the entire employee lifecycle, Grab successfully won the 2020 Corporate University Best Practice Award on August 5th, 2020.
The program saw a great success that many of Grabbers have commented that it is the best onboarding they have experienced in their entire career. It has been implemented in 9 other countries and onboarding a total of 900 grabbers regionally, scoring an average of 4.7/5 for satisfaction rating.
Grab also launched Back2School program and other onboarding products for managers, executives and acqui-hires to continuously improve employee engagement, resulting in key success factors for winning the 2020 HRSSC Onboarding Platform Best Practice Award.
The 2020 Talent Management Best Practice Awards Ceremony was held at the Ritz-Carlton, Shanghai, which aims at promoting the development and transformation of talent management. The ceremony was hosted by representatives from aTalent, Cornerstone OnDemand, Saba, HRFlag, and emLyon Business School.
The 2020 HRSSC Onboarding Platform Best Practice Award recognizes the outstanding performance in constructing the HRSSC onboarding platform. With the digital wave of today’s economy, HRSSC platform is a hot topic in the strategic transformation of human resources. In the process of professional and efficient platform practice and application, it reflects new breakthroughs of the company. The award was announced by Kevin Xia, the vice president of aTalent.