Transforming performance management
accelerates talent development

with Chailease

Industry: Machinery and equipment operating lease 
Users: 3,000+
Region: Mainland China and Taiwan
Project Timeline: 2016 – present
Keywords: Complex performance management, bulk import of goals 

Project Challenges 

Chailease International Financial Leasing Co., Ltd. (hereinafter referred to as “Chailease International”) has already established 49 offices in Mainland China, including Shanghai, Beijing, Guangzhou, Shenzhen, Tianjin, Chongqing, Nanjing, Suzhou, Ningbo, Xiamen, Qingdao, Chengdu, Wuhan, Shenyang etc. Its overseas business covers Los Angeles, San Francisco, London, Russia, Bangkok, Ho Chi Minh City, Hanoi, Malaysia, the Philippines and other regions. Chailease International provides customers with direct financial leasing, after-sales leaseback, commercial factoring, trade credit and other financial services. 

Chailease International is committed to become an “excellent/outstanding financial company in the Asia-Pacific region”. Based on this goal, Chailease International continuously optimizes its structure of internal employee management. The company’s senior managers/executives have been always invested in talent, providing employees with the most comprehensive environment and learning resources for talent development, as well as training topics and content conforming with demands on talent development and business expansion. 

In recent few years, Chailease International’s business has grown exponentially, and a yearly target of establishing 3-5 new branches was set. When Chailease International realized that the key of maintaining and accelerating the company’s further development lies in talent management, digital transformation became imperative. 

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Why aTalent

Chailease’s previous performance communication and evaluation are based on offline interview and paper processing. The solution not only has the disadvantages of high communication costs between subordinates and subordinates, and it is also difficult to avoid the risk of non-standard processes. At the same time, Chailease Human Resources Department lacks monitoring and supervision of procedure in the implementation of performance management, and It is query of historical performance documents is extremely time-consuming. 

Adhering to the corporate spirit of “serving with heart and be active on the world financial stage”, Chailease International hopes to make “motivation” the core of performance management. They believe designing different performance evaluation methods based on job attributes (business teams use KPI, staff teams use MBO etc.) and achieving objective and quantitative assessment systems according to different types of talent needs with the help of digital management platform can empower performance management and talent development. 

1. Management System customized as needed 

For performance management of medium and large enterprises, aTalent takes “positive motivation” as the core product design. According to the SMART principle, managers can choose a suitable evaluation system based on enterprise needs, including OKR, KPI, BSC, MBO, etc. Through active and continuous performance feedback mechanism, different business lines can adopt different performance processes and plans on the same platform, ensuring centralized management while maintaining the unique traits of each department. 

2. Project experience with retrospect and foresight  

Chailease International believes that performance management should not only be limited to “assessment”, it should also be integrated into talent development plans. aTalent TM® talent management system can seamlessly connect performance evaluation results with talent inventory, succession planning, talent development and other talent processes, ensuring that performance results are fully utilized and forms complete data series. Chailease International finally decided to cooperate with aTalent in 2016 after rounds of screening/filtrating. 

3. Corporate attributes cultivating locally and internationally 

aTalent has comprehensive management capabilities both domestically and overseas, holds international perspective, resources and experience that can help enterprises to quickly implement talent management and calmly face the constantly changing global talent market. 

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aTalent’s Exclusive Solution 

With the development of the financial leasing industry and changes in regulatory policies, the demand for talent in the financial leasing industry has been increasing yearly, and the requirements for talent in the industry have become higher. As the business direction of Chailease International becomes clearer, one of the key needs to support management development and maintain business advantages in the market competition is to build a digital management platform that is compatible with it. 

The special nature of the financial leasing industry has led to a low overall adaptability of the conventional human resource management system. From the perspective of job systems, financial leasing companies usually have characteristics such as streamlined management levels and focused professional abilities. Based on this bisiness characteristic, aTalent provides Chailease International with performance management solutions that includes performance evaluation, self-service management platforms, and talent information databases in order to help Chailease International to solve the problems of difficult process and standardization in performance management. 

Chailease International is committed to create an objective and transparent performance evaluation system to provide employees a fair and competitive working environment. Chailease International uses the aTalent TM® Talent Management System as a platform to evaluate the work results of business teams by KPI and understand the annual work performance of business personnel through objective quantitative evaluation indicators. For the staff team, MBO is used as an evaluation tool to regularly review the achievement status of each work project. 

In just 8 weeks, aTalent has successfully helped Chailease International to achieve digital transformation in performance management, which reduces offline performance feedback communication costs, effectively tracks performance progress, and ensures that employees can achieve performance goals through better management experience. It actively bridges the skills gap and provides a personalized digital management experience to help Chailease International to attract and cultivate the best talents. 

Project Achievement

With the help of aTalent’s performance management solution, Chailease International has significantly improved employee engagement and saved about 30% of management time for the HR department. 

Through the aTalent TM® Talent Management System, Chailease International will continue to strengthen its core competitiveness: high-quality corporate culture, proactive business team, professional and experienced review team, appropriate human resource strategy, and efficient and accurate decision-making ability. inheriting the corporate spirit of “Service with Passion” of Chailease Holdings, Chailease International will become a partner for customer success, a driving force for economic development, and will move towards a world-class financial company! 

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About Chailease

Founded in 2005, Chailease International Finance Corp. is headquartered in Shanghai. It is a financial leasing company established in mainland China by listed company Chailease Holdings. 

With the help of its parent company’s more than 40 years of technical experience, the company has rapidly expanded its business across the country. By 2023, Chailease International has established 59 operating locations, 8 professional financial service departments, and has 4 subsidiaries: Chailease International Trading (Shanghai) Co., Ltd., Chailease International Leasing (Tianjin) Co., Ltd., Chailease Commercial Factoring (Shanghai) Co., Ltd., and Chailease Commercial Factoring (Tianjin) Co., Ltd. In the 18 years since the company’s establishment, it has accumulated a total business volume of nearly 250 billion Chinese Yuan, has served more than 100,000 customers and provided services to more than 60,000 enterprises. The company has made great positive contributions to promote industrial development. 

With the support of relevant government departments, the company has fully utilized the fast and convenient characteristics of financial leasing to provide equipment financing services covering various industries since its establishment. Chailease International is committed to provide customers systematic, comprehensive, and one-stop financial services with the aid of its parent company’s excellent industry experience, international reputation, strong capital strength, and global information advantages. The company strives to become a partner for the growth of small and medium-sized enterprises. 

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